Solutions for Field Services
Delight your customers
A world class Field Services operation is all about managing the balance of cost, service, and safety. Delivering a perfect customer experience means having your drivers on time at the right location with the right tools and assets to properly complete the job. Customers not only expect the job to be done flawlessly, they also expect real-time communication along the way. And the speed and complexity of a field services operation makes driver safety difficult to manage. Powerfleet’s fleet intelligence platform is being used around the world to help companies deliver great customer experiences while managing costs and ensuring driver safety. Combining real-time data from vehicles, sensors, and 3rd party integrations provides you the holistic view you need to make faster and better decisions.
Use livestream data to enhance driver coaching and performance to reduce accidents on the road. In addition, use third-party data to help identify danger spots for your drivers and proactively work around them to further reduce risk.
Proactively manage fuel costs, avoid fuel theft, coach drivers based on driving behaviors, and achieve sustainability goals.
Reduce downtime, breakdowns, and manage your maintenance operations based on real-world usage and history to ensure you don’t over or under service assets to avoid unnecessary costs.
Automate compliance workflows, record keeping, and enable your drivers to focus on getting to their destinations safely and on time.
Analyze asset, vehicle, and people utilization to avoid costly rentals, reduce theft, and under-used resources to increase efficiency and ensure your team is where they are needed.
Advance your green agenda. Unity is ready to support your organization’s transition to electric vehicles (EV) with hundreds of EV data elements to optimize fleet planning, battery range, EV safety, and maintenance.
[Powerfleet’s GPS portal] is probably one of the easier ones to manage. But, it’s the people who make the company, in addition to a quality product. Our goal is to keep trucks on the road with quality equipment and not on the side of the road getting repaired. Powerfleet helps us do that.
We have been working with Powerfleet since 2016 and consider them a critical partner. We like where they are going regarding a unified IoT perspective and look forward to using our data to drive deeper insights into our business.
Due to strong consumer feedback and efficiency we’ve seen in our workflow, we are dedicating additional resources to expand our Avis QuickPass offering. For those unfamiliar with this product, it enables our preferred customers upon arrival to select from a choice of vehicles on their phone, proceed directly to their car, and then utilize a unique QR code to exit via our automated Express Exit for a completely contactless experience.
Two years ago, we could buy a dry van trailer for $30,000 – today, they are $50,000. Some receivers use our trailers as an extension of their warehouse. One of our customers has 20-25 of our trailers at any given time. Powerfleet’s solution has allowed me to see when a trailer has been dropped for more than seven to ten days. Powerfleet’s solution lets us see where our trailers are at any time and enables better communication with our customers because we are armed with accurate data to hold them accountable.
This solution has more than helped cut costs and increase productivity and safety. The data and reports we receive provides our team with more knowledge than we ever knew possible.
For us, time was of the essence as we were on the verge of losing visibility on our newly acquired equipment when we initiated collaboration with Powerfleet. What we find impressive is Powerfleet’s ability to have implemented everything we wanted within a tight deadline, be it providing connectivity or the system reprogramming. This saved us a lot of trouble with potential idling of our equipment.
Powerfleet’s solutions gave us the tools we needed to run the most efficient—and profitable—trailer fleet. From finding lost trailers and right-sizing our trailer pools to reducing new trailer buys, our tracking system has added over $1 million to our bottom line.
Relying on conventional methods, such as safety trainings and conversations, isn’t enough. Working with Powerfleet allows us to elevate our safety standards, reduce costs, increase longevity of our vehicles, and help the environment with better fuel consumption.
Powerfleet’s intelligent solution complements our approach to offering the highest quality of work to our customers and helps our employees efficiently and safely do their job.