Shifting U.S. population patterns, caused in large part by the COVID-19 pandemic, are posing a new challenge for e-tailers looking to stay close to customers.
The initiative, which took place on 23 October at the company’s Unity Operations Centre (UOC) in La Lucia Ridge, KwaZulu-Natal, saw Powerfleet’s senior leadership team stepping into agent roles to handle live customer calls.
Powerfleet announced that its Unity platform has won the Technology Innovator Award at the Archies 2025 which took place during the International Materials Handling Exhibition (IMHX), one of Europe’s largest intralogistics events.
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