Always-on operational support for safer, smarter fleets

Predictive safety intervention

A real-time predictive safety solution designed to identify elevated risk behaviours such as driver fatigue or distraction, and initiate immediate intervention. Scalable from 10 to 10,000+ assets, SafeGuard helps reduce crashes and injuries while protecting drivers and others on the road.

Key benefits

• Early detection of safety risk indicators
• Immediate live intervention to prevent incidents
• Prioritised risk profiling for efficient monitoring

Structured escalation

TAR Premium delivers a disciplined escalation framework with customisable standard operating procedures (SOPs) and notification hierarchies, integrated with Unity. Once a monitored event is triggered, specialised UOC agents follow a clear escalation sequence, ensuring greater operational discipline while reducing repeated risky behaviour.

Key benefits

• 24/7 outsourced monitoring covering safety, security, and compliance events
• Structured 3-step escalation workflow managed within a 12-hour resolution window
• Security alarm monitoring including panic alerts, power loss, and dash tamper events
• Live driver intervention triggered on monitored events
• Customisable SOPs and notification hierarchies aligned to your operational policies

Essential alarm & camera monitoring

TAR Lite delivers foundational risk visibility through security alarm monitoring and real-time camera health checks. The service ensures video feeds and security systems function continuously, while automated IVR escalation provides an initial response layer before agent involvement, keeping operational costs lean without sacrificing visibility.

Key benefits

• 24/7 monitoring focused on security events, including panic alerts, power loss, and dash tamper
• Automated IVR escalation before agent intervention for efficient, cost-effective response
• Daily camera health checks detecting blocked, misaligned, or inactive feeds
• Automated case creation for camera faults to streamline fault resolution
• Supports compliance and audit readiness through consistent system uptime visibility

Professional video analysis & driver coaching

Vision Coach filters AI-triggered and recorded events to focus on actionable coaching opportunities. The service prioritises what matters – helping fleets target high-risk behaviour, coach drivers effectively, and track improvements through measurable, repeatable metrics.

Coaching benefits

• Identifies risk patterns across drivers and routes
• Saves time by focusing only on meaningful events
• Creates a history of interventions for trend visibility and performance tracking