Xerox Corporation, is the world’s leading document management, technology and services enterprise, providing the industry’s broadest portfolio of color and black-and-white document processing systems and related supplies, as well as document management consulting and outsourcing services. (NYSE: XRX)
The Xerox Corporation operates over 100 distribution centers; this study focuses on their Groveport, Ohio DC. This facility throughout supplies over 70% of the Xerox equipment shipped through the country. The Groveport DC is just under 500,000 sq. ft. and utilizes a mix of industrial vehicles, including reach trucks, counterbalance trucks and an order picker.
The Xerox team, led by Warehouse Manager Jerome Osborne, identified several key benefits a VMS would provide his operation, inlcuding: automated, electronic vehicle checklists for OSHA compliance; obtaining data… different areas; improving the overall…vehicle fleet.
Xerox, in partnership with Yale’s Hy-Tek Material Handling, evaluated several systems and ultimately chose the Powerfleet® Vehicle Management System (VMS) from I.D. Systems.
One of Xerox’s key principles is “We value our employees,” so continually monitoring and investing in thesafety of their employees and DC is a top priority.
Xerox wanted to ensure that each type of vehicle was only operated by a trained driver, a situation Xerox had found difficult to control. With Powerfleet, the site now only grants drivers access to vehicles they are trained to operate.
For instance, if an operator is not trained, or has an accident and needs to be re-certified, Mr. Osborne can easily restrict that operator from driving via the software, until certification is complete. Authorizing vehicle access for a new hire is just as easy.
As with most companies, Xerox had manual, paper-based vehicle safety checklists that had to be completed for each vehicle daily. While this process followed their safety procedures, the paper-based process required valuable management time to monitor.
Operator compliance was often impossible to verify, and when issues were identified on checklists they could often not be rectified in a timely manner. Also, an extensive archive of the completed checklists was necessary to maintain OSHA-required history. Xerox had 3-4 years of paper checklists stored on-site using valuable storage space.
The on-vehicle Powerfleet device prompts each operator to complete a checklist; failure to do so disables that vehicle. This not only increases operator accountability, but also alerts management if operators are not completing the process. Since the checklist results are captured and stored electronically, Mr. Osborne can now review the checklist answers and operator compliance through an easy, automated report from his desktop.
Also, if a vehicle problem is identified on any checklist, he can simply lock out the vehicle from Powerfleet’s VisionTM software, instead of having to walk the floor, find the vehicle, and then lock it out physically. After deploying Powerfleet, the DC now can ensure that they have 100% compliance for their pre-shift checklist, completion.
After deploying Powerfleet, the DC now ensures 100% checklist completion.